Echo Data Intelligence

The internet is the biggest focus group in the world. It’s accessible and it’s always on.

Foresight

Data Intelligence designed to help you get ahead

We live in a data-rich environment where businesses that harness data effectively will gain a significant advantage over their competitors. However, the volume and quality of data can be overwhelming, irrelevant and from unreliable sources. It is difficult if not impossible to extract meaningful information through human resources alone.

AGGREGATING DATA

What is Echo DI?

Echo DI aggregates data from a wide range of sources that include social media, news sites, blogs, video content, chat, email and call centres, across multiple languages. It then enhances the data with intelligence and delivers unique insights with unparalleled value.

Solutions

Listen. Learn. Lead.

Brand Health

1

Monitor real-time public sentiment and track how your brand is perceived,

By keeping your finger on the pulse  of brand health, you are equipped to safeguard and nurture your brand’s market position as well as discover emerging online trends.

Competitor Insight

2

Discover your competitors' online strategies and activities

Gain detailed insights into your competitors’ online presence. Echo DI helps you understand their strategies, track their movements, and anticipate market shifts, empowering you to stay ahead.

Topics of discussion and Emerging trends

3

Stay ahead with insights into current discussions and future trends

Capture the pulse of the market with our tool that identifies and analyses prevailing topics and emerging trends. Keep your strategy informed and proactive by understanding what drives conversations today and what shapes them tomorrow.

Influencer Assessment

4

Evaluate influencer effectiveness with precision analytics

Analyze and assess the impact of influencers on your brand with our advanced analytics tool. Gain detailed insights into engagement rates, audience reach, and ROI to optimize your influencer partnerships effectively.

Customer Care

5

Enhance your customer support with real-time feedback and insights.

Elevate your customer service by monitoring real-time feedback. Echo DI provides insights into customer experiences and expectations, helping you resolve issues promptly and improve satisfaction.

Crisis Management

6

Easily uncover what people are actually discussing online as well as what platforms they are active on.

Identify crises, drill down to the posts that triggered them, and then nip them in the bud.

Small, medium and enterprise

UNDER THE HOOD

Driven by listening247

Backed by a leading social listening platform

This platform is the engine that drives the Echo DI product suite and is trusted by leading brands worldwide. Echo DI has an exclusive licence to Listening247 throughout Australia.

This platform is the engine that drives the Echo DI product suite and is trusted by leading brands worldwide. Echo DI has an exclusive licence to Listening247 throughout Australia.This platform is the engine that drives the Echo DI product suite and is trusted by leading brands worldwide. Echo DI has an exclusive licence to Listening247 throughout Australia.

Trusted by

Ready to focus on what matters?

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Listen. Learn. Lead.